Terms of Service
Welcome to NueShape. By accessing or using our website (the “Site”) or purchasing products from us, you agree to the following Terms of Service. Please read them carefully before using our Site.
These Terms apply to all visitors, users, and customers of the Site. If you do not agree to these Terms, please do not use this Site.
1. General Overview
NueShape is an Australian-based shapewear brand providing intimate apparel and related products. By using our Site, you confirm that you are at least 18 years old, or are using the Site under the supervision of a parent or guardian.
We reserve the right to deny access, refuse service, or cancel orders at our discretion.
2. Accuracy of Information
While we aim to provide accurate, up-to-date information, we do not guarantee that all content, product descriptions, pricing, images, or availability details on this Site are error-free. We reserve the right to correct errors or update information at any time without prior notice.
3. Product Use & Safety
Our products are intimate apparel and should be used according to their intended purpose and care instructions. NueShape is not responsible for any damage caused by misuse, improper care, or failure to follow instructions.
4. Purchases and Payment
By placing an order, you agree to provide accurate, complete information and authorize us to charge your chosen payment method.
We reserve the right to:
-
Limit or cancel orders
-
Reject orders suspected of fraudulent activity
-
Limit quantities purchased per household or customer
All prices are listed in Australian Dollars (AUD) unless otherwise stated.
5. Shipping & Delivery
Shipping times provided at checkout are estimates only. Factors outside our control, including customs, carrier delays, and high-volume periods, may impact delivery times.
Delays do not constitute grounds for cancellation or refund unless the order exceeds thirty (30) days beyond the estimated delivery timeframe, in accordance with Australian Consumer Law.
A full Shipping Policy is available on our website and forms part of these Terms.
6. Returns, Refunds & Store Credit
By making a purchase, you agree to our full Refund & Return Policy, which outlines:
-
Eligibility requirements
-
Photo-only return process
-
Store credit for non-defective items
-
Refunds for defective or incorrect items as required by Australian Consumer Law
-
Non-returnable items and hygiene-related restrictions
This policy forms part of these Terms.
7. Billing & Account Information
You agree to provide current, complete, and accurate purchase and account information. We may update or correct billing information if required to complete a transaction.
8. Prohibited Activities
You agree not to engage in any of the following:
-
Illegal or fraudulent use of the Site
-
Unauthorized copying, scraping, or reproduction of content
-
Attempting to interfere with security or functionality
-
Transmitting viruses or harmful code
-
Violating the privacy or rights of others
Any misuse may result in termination of access without notice.
9. Intellectual Property
All content on this Site, including branding, text, graphics, logos, product imagery, and design elements, is the property of NueShape and protected by copyright and trademark laws.
You may not reproduce, modify, distribute, or exploit our content without written permission.
10. Third-Party Tools & Services
We may use third-party tools, apps, or payment processors to provide services. By using the Site, you acknowledge that:
-
These third parties may have access to necessary information
-
Their individual terms may apply
-
NueShape is not responsible for issues arising from third-party services
11. Privacy
Your use of the Site is governed by our Privacy Policy, which details how your information is collected, used, and protected.
By using the Site, you consent to the handling of your personal information as outlined in the Privacy Policy.
12. Limitation of Liability
To the fullest extent permitted by law, NueShape is not liable for:
-
Direct or indirect damages
-
Loss of profits, data, or revenue
-
Issues caused by misuse of products
-
Delays, interruptions, or errors in service
Nothing in these Terms limits your rights under Australian Consumer Law.
13. Indemnification
You agree to indemnify and hold NueShape harmless from any claims, damages, or expenses resulting from:
-
Your use of the Site
-
Your breach of these Terms
-
Your violation of any law or third-party rights
14. Termination
We may suspend or terminate access to the Site at any time without notice if you violate these Terms or engage in harmful behavior.
15. Changes to Terms
We may update or modify these Terms at any time. Your continued use of the Site following changes constitutes acceptance of the updated Terms.
16. Governing Law
These Terms are governed by the laws of Australia. Any disputes will be handled in Australian courts or relevant tribunals.
17. Contact Information
For questions about these Terms or any part of your shopping experience, contact us at:
